Introduction:
Policy-making,
problem-solving, decision-making or informed choice -
whatever we call it, it is a process of conscious
analysis, judgement and learning about choices, as
opposed to unconsciously repeating a pattern of
behaviour, a habit. Individuals and organisations
both have unhealthy habits, either too risk-taking or
too risk-averse. Individuals may have unhealthy
lifestyle habits, Government may have unhealthy
policy habits (see Organisational Culture).
The World Health Organisation's guide to
problem-solving aims to help individuals make
informed choices. It describes the basic stages of
conscious decision-making. These stages match those
of the Government's guide to policy-making (The Green
Book) and so provides a simple overview of the
latter.
The World Health
Organisation's guide to problem-solving:
Solving
problems and achieving goals
Structured
problem-solving is a simple and effective
technique for dealing with problems in your life.
It is a step by step approach for tackling those
aspects of a problem that can be changed. Tackle
only one problem at a time.
Step
1: Identify the problem
This first step sounds simple and sometimes
it is. But sometimes it is hard to get clear what
exactly the problems are and which is the best
one to tackle first. If this is the case, it may
help to talk to someone you trust and who knows
you well. Then write down exactly what you
believe to be the main problem or goal.
Step
2: List as many solutions as possible
List all ideas that occur to you, even if
some seem silly or 'way out'. Don't censor any
solutions at this stage. List all possibilities
without any evaluation of them.
1.
2.
3.
4.
5.
6.
Step
3: Discuss the pros and cons of each possible
solution
Go down the list of possible solutions and
assess the main advantages and disadvantages of
each one. Keep going even if all options seem
unpleasant. Sometimes there is no easy answer.
Step
4: Select the best or most promising solution
Choose the solution that can be carried out most
easily with your present resources (time, money,
skills etc). It may help to discuss this with
someone you trust.
Step
5: Plan how to carry out your chosen solution
List the resources needed and the main problems
that need to be overcome. Practise difficult
steps and make notes of information needed.
Step
6: Try it out, review what happens and praise all
efforts
The solution you have chosen may work perfectly
or it may not. It it doesn't, go back to your
list of solutions and try something else. Many
solutions are helpful, but do not provide the
complete answer. Whether your solution has worked
completely, partially or not at all, praise
yourself for your efforts. Revise your plans if
necessary. Continue with the problem solving
process until you have resolved your problem or
achieved your goal.
For more detail of the
WHO guidelines see the NHS guide to problem
solving
The Government's guide to
policy-making (The Green Book):
- Chapter 3 Justifying
action and chapter 4 Setting
objectives concern Step 1 Identify
the problem and goal
- Chapter 5 Appraising
the options concerns Step 2 List
options and Step 3 Assess options
- Chapter 6 Developing
& implementing the solution concerns
Step 4 Select best option and Step 5
Implement best option
- Chapter 7 Evaluation
concerns Step 6 Review and revise
Government drugs
policies (legal & illegal) have not been assessed
and evaluated according to the Government's
guidelines. They remain a product of unconscious
prejudice (= pre-judgement, judgement before
evidence) rather than conscious judgement based upon
evidence. Government continues to under-regulate
traditional drugs while attempting to over-regulate,
prohibit, non-traditional drugs.
| |
LEGAL |
ILLEGAL |
| Problem |
Harmful
drug use |
All drug
use |
| Goal |
Reduce
harmful drug use |
Prevent all
drug use |
| Options |
Regulate or
repress |
Regulate or
repress |
| Assessment |
Repression
would increase crime
and deny informed choice |
Drugs are
harmful so no-one should use them,
regulation would increase use |
| Selection |
Regulation,
minimal |
Repression,
maximal |
| Implementation |
200,000
licensed drug suppliers in UK |
Suppliers
socially excluded; demand met by black market |
| Evaluation |
Over-licensing,
availability & use: harm high |
Repression
failure: high availability & use, no
consumer protection: harm high |